Frequently Asked Questions

Last updated: September 17, 2026 Ask Emy

Welcome to Realm Menlo Park! Menlo Park's real life happens at street level - bookstore, bakery, farmers market, and two blocks of restaurants worth walking to. Below you'll find comprehensive answers to frequently asked questions about leasing, floorplans, amenities, pet policies, parking, and living at Realm Menlo Park.

Quick Facts About Realm Menlo Park

  • Address: 1545 San Antonio St. Menlo Park, CA 94025

  • Phone: (650) 698-7718

  • Floorplans: One-, two-, and three-bedroom homes

  • Pet Friendly: Up to two pets per apartment

    • What kind of apartment tours are available?

      Realm offers both escorted tours with our leasing team and self-guided tours. You can book either one here. When you arrive, head to the front entrance and use the call box for access. Street parking is available around the building.

      What kind of apartment tours are available?
    • How do I apply for an apartment at Realm?

      Applications start from the Floorplans page. The Apply option appears once a floor plan has availability. Each applicant over 18 completes an application, and the application fee is $52 per applicant. We recommend applying as soon as possible.

    • How do you upload documents during the application process?

      After submitting your application, you'll receive an email with a link to upload your income documents through Collins on Pine's third-party verification partner, Vero.

    • How long does the approval process take?

      Typically, you'll receive a decision within 24-48 hours after submitting your application and payment.

    • When is rent due, and are there late fees?

      Rent is due on the 1st of each month. There's a grace period through the 6th, with late fees starting on the 7th.

    • What are the lease terms?

      We offer 12-16 month lease terms based on availability.

    • What are the qualification requirements?

      Applicants need income of 2× the monthly rent. Guarantors are accepted if they earn 4× the monthly rent. Credit is evaluated through RentGrow. Please provide a valid ID and proof of income, including original, unedited bank statements. These documents are not stored after verification.

    • Can I move in the same day?

      Same-day move-ins aren't possible. Background checks and move-in procedures come first, so move-in timing depends on completing all required screenings and documents.

    • How do renewals, transfers, and early termination work?

      You'll receive a renewal offer before your lease expires. Just choose the term that works for you and let our team know. For lease transfers, please contact the leasing office. Early termination is allowed with a buyout fee equal to 60 days' rent, and any concessions from that lease term must be repaid in full.

    • What types of apartment homes are available at Realm?

      Collins on Pine offers a variety of floorplans, including 1BR, 2BR, and 3BR homes. You can view all models, pricing, and availability on the Floorplans page.

    • How can I check current availability?

      Current availability is listed on the Floorplans page. Each unit displays its availability date and rental rate.

    • What is Realms's pet policy?

      Realm at Menlo Park welcomes up to two pets per apartment. Pet rent is $100 (per pet) and a one-time pet deposit of $500. We have breed restrictions on dogs and utilize a pet screening process for the well-being of your community. For more details, please contact the leasing office.

      We have breed restrictions on dogs and utilize a pet screening process for the well-being of your community, more information below:

      What is Realms's pet policy?
    • What parking options are available, and what are the costs?

      Realm offers gated residence parking, subject to availability. EV charging stations, motorcycle, and bike parking are also available. Parking spots are $150/vehicle per month

    • Is the community accessible via public transportation?

      Yes, downtown Menlo Park is a 12-minute walk. The station is 10. Meta is one bike ride, Stanford one shuttle, San Francisco one train. See your commute time on our location page.

    • Are there any community events?

      Yes, Realm hosts monthly resident events and provides exclusive newsletters to keep residents connected. Click here to see newsletter archives, or click here to visit our Facebook page to view upcoming events.

      Are there any community events?
    • What amenities does Realm offer?

      Realm at Menlo Park provides a range of amenities, Realm features a fitness center with free weights, a clubhouse and recreation room, and a private courtyard with a grill and gathering areas. The building also has controlled-access gated parking with EV charging, bike and storage options, digital package lockers, elevators, high-speed internet, and on-site management and maintenance. It's all in a highly walkable, transit-accessible location.

    • Does Realm at Menlo Park support energy-efficient living?

      Yes, Realm offers EV charging stations and energy-saving tips for residents supporting sustainable living.

    • How do I submit a maintenance request?

      Submit a work order through the resident portal or contact the leasing office. For urgent issues, our team is on call 24/7 at 628-217-3574.

    • What accessibility features are available at Realm?

      Realm offers elevators, accessible ramps, ADA parking spaces with EV charging options, and ADA-accessible common areas and amenities.

    • Is there a resident referral program?

      Yes, Realm at Menlo Park appreciates residents who refer friends, co-workers, and family. Please inquire at the office about current referral benefits or contact Realm online.

    • How can I contact Realm at Menlo Park for more information?

      You can reach Realm by phone or visit the Contact page to send a message or schedule a tour.

    • What are the office hours?

      • Monday - Friday: 9am - 5pm
      • Saturday: Closed
      • Sunday: Closed
    • How do I pay rent?

      You can login to our secure resident portal to pay rent here.

Still have questions?

We're here to help!

Drop us a line, or better yet, come and see us in person. We look forward to the opportunity to welcome you to our beautiful community today.